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ISSN: 02427575 ISBN: 2850080365 9782850080364 Year: 1982 Publisher: Lyon Chronique sociale de France
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Telephone etiquette --- Telephoning --- Etiquette
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Administrative agencies --- Telephone etiquette --- Customer services --- Consumer satisfaction --- Communication systems.
ISBN: 1854181777 1854185926 Year: 2002 Publisher: London : Thorogood,
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A comprehensive guide to using the telephone in business that features examples of best practice, and advice on how to use it for selling, gaining appointments and the recovery of debt in a credit collection situation.
Business communication. --- Telecommunication. --- Telephone etiquette. --- Telephone in business. --- Business --- Telephoning --- Etiquette
Book
ISBN: 0660106582 9780660106588 Year: 1988 Publisher: Ottawa Canada communication group
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ISBN: 1493906380 1493906372 1322132798 Year: 2014 Publisher: New York, NY : Springer New York : Imprint: Springer,
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If you are a non-native English speaker and make telephone calls as part of your work, then this book is for you. By applying the suggested guidelines, you will stand a much greater chance of making an effective telephone call. You will learn how to: prepare for a call both psychologically and from an English language point of view receive calls (if you work on reception) leave messages find out about another company and talk about your own company chase people (i.e. people who have not followed up your requests) deal with difficult calls and callers, and improve your telephone manner use the telephone while working on a help desk or helpline resolve language difficulties (i.e. when you cannot understand the other person's English) improve your pronunciation use resources on the Internet to improve your listening skills The book concludes with a chapter of useful phrases. There is a brief introduction for trainers on how to teach telephone and helpdesk skills within a Business English course. Adrian Wallwork is the author of over 30 books aimed at helping non-native English speakers to communicate more effectively in English. He has published 13 books with Springer Science+Business Media. Other books in this Professional English series: Email and Commercial Correspondence CVs, Resumes, and LinkedIn User Guides, Manuals, and Technical Writing Meetings, Negotiations, and Socializing Presentations, Demos, and Training Sessions.
Telephone etiquette. --- Business communication. --- English language --- Business English. --- Business English --- Administrative communication --- Communication, Administrative --- Communication, Business --- Communication, Industrial --- Industrial communication --- Communication --- Telephoning --- Etiquette --- Success in business. --- Science (General). --- Careers in Business and Mangagement. --- Popular Science, general. --- Business --- Business failures --- Creative ability in business --- Prediction of occupational success --- Careers in Business and Management. --- Careers. --- Popular works.
ISBN: 1430231807 9786613082671 1430231815 1283082675 Year: 2010 Publisher: Berkeley, CA : Apress : Imprint: Apress,
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A delayed train, a dip in the conversation, an early morning hour with no sleep—during these moments, do you feel an overwhelming urge to grab your BlackBerry? Do you know someone else who does? If the answer is yes, then look no further than this one-of-a-kind book… CrackBerry: True Tales of Blackberry Use and Abuse covers the phenomenon of “BlackBerry Addiction,” offering true-life accounts of BlackBerry dependence and mishaps. You'll find comfort and humor in the unbelievable tales of BlackBerry abuse and also learn some valuable tips along the way. The definitive guide to responsible BlackBerry use. How to tame and get the most out of your BlackBerry device BlackBerry etiquette guidelines This book offers a comprehensive "12 Step Plan" for BlackBerry users and abusers. It's a must have if you own a BlackBerry, and maybe it's the perfect gift for a friend who is showing signs of a BlackBerry addiction.
Information Technology --- Computer Science (Hardware & Networks) --- BlackBerry (Smartphone) -- Humor. --- BlackBerry (Smartphone) -- Social aspects. --- Pocket computers -- Social aspects. --- Smartphones -- Social aspects. --- Internet addiction --- Online etiquette --- Telephone etiquette --- BlackBerry (Smartphone) --- Smartphones --- Pocket computers --- Engineering & Applied Sciences --- Psychiatry --- Health & Biological Sciences --- Psychiatric Disorders, Individual --- Computer Science --- Social aspects --- Mobile computing. --- Compulsive behavior. --- Social aspects. --- Addictive behavior --- Behavior, Compulsive --- Compulsion (Psychology) --- BlackBerry (Computer) --- RIM BlackBerry (Smartphone) --- Computer science. --- Computer Science. --- Computer Science, general. --- Informatics --- Science --- Impulse --- Psychology, Pathological --- Obsessive-compulsive disorder --- Electronic data processing --- Context-aware computing --- Portable computers --- Mobile Computing. --- Computer Applications. --- Application software. --- Application computer programs --- Application computer software --- Applications software --- Apps (Computer software) --- Computer software
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